Privacy Policy
Last updated: June 2026
Angel House Clearance ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect when you contact us or use our house clearance services, and how we look after it.
Who we are
Angel House Clearance is based at Collingwood Buildings, 38 Collingwood Street, Newcastle upon Tyne, NE1 1JF. We are an Environment Agency registered waste carrier (licence CBDU380307).
Information we collect
- Your name, phone number and email address when you request a quote.
- The address of the property to be cleared and details of the items involved.
- Any messages you send via our contact form, email or WhatsApp.
How we use your information
- To respond to your quote requests and arrange clearance work.
- To complete waste transfer paperwork as required by law.
- To follow up on completed jobs and respond to questions.
We do not sell your data, and we do not share it with third parties for marketing.
How long we keep it
We keep enquiry information for as long as needed to provide our service and to meet legal record-keeping requirements (typically up to 6 years for waste transfer notes and tax records).
Your rights
You can ask us to access, correct or delete the personal information we hold about you. Contact us at mail@angelhouseclearance.co.uk or 07894 711 282.
Cookies
Our website uses only essential cookies needed for the site to function. We do not use third-party advertising cookies.